How to - Edit a Staff Account External ID Value

Created by FreshDesk API account, Modified on Wed, Oct 28 at 11:05 AM by FreshDesk API account

This information is most relevant for NYC schools using STARS programming for schedule data imports into JumpRope. See also: Fixing Teacher Mappings for STARS imports

  1. In Admin - Staff Accounts, change the view to Staff Account Roles.
  2. Find the desired Staff Account and select Edit from the ⋯ menu.
  3. Edit the External ID value and SAVE.
  4. Reload scheduled/program data to match and map classes to updated External ID.

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